# The Consumer Protection Act, 2019, Section 20: Power of Central Authority to recall goods, etc

- Act: The Consumer Protection Act, 2019 (Act 35 of 2019)
- Ministry: Ministry of Consumer Affairs, Food and Public Distribution
- Source URL: https://indiacode.ecourtsindia.com/consumer-protection-act/section/20/

## Text

Where the Central Authority is satisfied on the basis of investigation that there is sufficient evidence to show violation of consumer rights or unfair trade practice by a person, it may pass such order as may be necessary, including-- (a) recalling of goods or withdrawal of services which are dangerous, hazardous or unsafe; (b) reimbursement of the prices of goods or services so recalled to purchasers of such goods or services; and (c) discontinuation of practices which are unfair and prejudicial to consumers' interest: Provided that the Central Authority shall give the person an opportunity of being heard before passing an order under this section.

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