# The Consumer Protection Act, 2019, Section 74: Establishment of consumer mediation cell

- Act: The Consumer Protection Act, 2019 (Act 35 of 2019)
- Ministry: Ministry of Consumer Affairs, Food and Public Distribution
- Source URL: https://indiacode.ecourtsindia.com/consumer-protection-act/section/74/

## Text

(1) The State Government shall establish, by notification, a consumer mediation cell to be attached to each of the District Commissions and the State Commissions of that State. (2) The Central Government shall establish, by notification, a consumer mediation cell to be attached to the National Commission and each of the regional Benches. (3) A consumer mediation cell shall consist of such persons as may be prescribed. (4) Every consumer mediation cell shall maintain-- (a) a list of empanelled mediators; (b) a list of cases handled by the cell; (c) record of proceeding; and (d) any other information as may be specified by regulations. (5) Every consumer mediation cell shall submit a quarterly report to the District Commission, State Commission or the National Commission to which it is attached, in the manner specified by regulations.

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