Consumer Protection Act, 1986
Preamble
THE CONSUMER PROTECTION ACT, 1986 ARRANGEMENT OF SECTIONS CHAPTER I PRELIMINARY SECTIONS 1. Short title, extent, commencement and application. 2. Definitions. 3. Act not in derogation of any other law. CHAPTER II CONSUMER PROTECTION COUNCILS 4. The Central Consumer Protection Council. 5. Procedure for meetings of the Central Council. 6. Objects of the Central Council. 7. The State Consumer Protection Councils. 8. Objects of the State Council. 8A. The District Consumer Protection Council. 8B. Objects of the District Council. liaCode CHAPTER III CONSUMER DISPUTES REDRESSAL AGENCIES 9. Establishment of Consumer Disputes Redressal Agencies. 10. Composition of the District Forum. 11. Jurisdiction of the District Forum. 12. Manner in which complaint shall be made. 13. Procedure on admission of complaint. 14. Finding of the District Forum. 15. Appeal. 16. Composition of the State Commission. 17. Jurisdiction of the State Commission. 17A. Transfer of cases. 17B. Circuit Benches. 18. Procedure applicable to State Commissions. 18A. [Omitted.]. 19. Appeals. 19A. Hearing of appeal. 20. Composition of the National Commission. 21. Jurisdiction of the National Commission. 22. Power and procedure applicable to the National Commission. 22A. Power to set aside ex parte orders. 22B. Transfer of cases. 22C. Circuit Benches. 22D. Vacancy in the office of the President. 23. Appeal. 24. Finality of orders. SECTIONS 24A. Limitation period. 24B. Administrative control. 25. Enforcement of orders of the District Forum, the State Commission or the National Commission. 26. Dismissal of frivolous or vexatious complaints. 27. Penalties. 27A. Appeal against order passed under section 27. CHAPTER IV MISCELLANEOUS 28. Protection of action taken in good faith. 28A. Service of notice, etc. 29. Power to remove difficulties. 29A. Vacancies or defects in appointment not to invalidate orders. 30. Power to make rules. 30A. Power of the National Commission to make regulations. 31. Rules and regulations to be laid before each House of Parliament. IndiaColment THE CONSUMER PROTECTION ACT, 1986 ACT NO. 68 OF 1986 [24th December, 1986.] An Act to provide for the better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith. BE it enacted by Parliament in the Thirty-seventh Year of the Republic of India as follows :- CHAPTER I PRELIMINARY
Sections
Type to filter. 33 sections.
- 1Short title, extent, commencement and application
- 2Definitions
- 3
- 4
- 5
- 6
- 7
- 8Objects of the State Council
- 8BObjects of the District Council
- 9Establishment of Consumer Disputes Redressal Agencies
- 10Composition of the District Forum
- 11Jurisdiction of the District Forum
- 13
- 14Finding of the District Forum
- 15Appeal
- 16Composition of the State Commission
- 17Jurisdiction of the State Commission
- 17BCircuit Benches
- 18Procedure applicable to State Commissions
- 18A
- 19Appeals
- 20Composition of the National Commission
- 21Jurisdiction of the National Commission
- 22APower to set aside ex parte orders
- 22BTransfer of cases
- 22CCircuit Benches
- 22DVacancy in the office of the President
- 23Appeal
- 24Finality of orders
- 24BAdministrative control
- 27Penalties
- 28Protection of action taken in good faith
- 29Power to remove difficulties
Rules made under this Act
1 set of Rules. India Code publishes Rules as a record and a document rather than as text, so these are indexed here and not reproduced. All Rules.
- Madhya Pradesh Consumer Protection Rules, 19871987
Provenance. Read from the Government's own scanned gazette with Azure Document Intelligence, then split into sections by their numbering. India Code publishes no text for this Act. The scan itself is mirrored into our own storage and served at /scan/1f84627a-84d6-40ac-9a59-882dc189ae95.pdf, so the reading here can be checked against the page it came from without depending on India Code's own copy staying where it is (it was at https://indiacode.gov.in/server/api/core/bitstreams/3250a088-3483-4838-9838-8294cdc9c57c/content).
Source and method. Compiled from the enactments of Parliament and of the State legislatures as published on India Code, and republished together with commentary and other original matter under section 52(1)(q)(ii) of the Copyright Act, 1957. Structured, cross-referenced and maintained by eCourtsIndia. Every one of the 33 sections of this Act has its own page. This page is not a substitute for legal advice.