Act 68 of 1986

Preamble

THE CONSUMER PROTECTION ACT, 1986 (68 of 1986) (24th December; 1986) An Act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith. Be it enacted by Parliament in the Thirty-seventh Year of the Republic of India as follows :- CHAPTER I PRELIMINARY

Sections

Type to filter. 45 sections.

1. 1Short title, extent, commencement and application
2. 2Definitions
3. 3Act not in derogation of any other law
4. 4The Central Consumer Protection Council
5. 5Procedure for meetings of the Central Council
6. 6Objects of the Central Council
7. 7The State Consumer Protection Councils
8. 8Objects of the State Council
9. 8A
10. 8B
11. 9Establishment of Consumer Disputes Redressal Agencies
12. 10Composition of the District Forum
13. 11Jurisdiction of the District Forum
14. 12Manner in which complaint shall be made
15. 13Procedure on admission of complaint
16. 14Finding of the District Forum
17. 15Appeal
18. 16Composition of the State Commission
19. 17Jurisdiction of the State Commission
20. 17ATransfer of cases
21. 17BCircuit Benches
22. 18Procedure applicable to State Commissions
23. 19A
24. 20Composition of the National Commission
25. 21Jurisdiction of the National Commission
26. 22Power of and procedure applicable to the National Commission
27. 22APower to set aside ex parte orders
28. 22B
29. 22C
30. 22D
31. 23Appeal
32. 24Finality of orders
33. 24ALimitation period
34. 24BAdministrative Control
35. 25
36. 26Dismissal of frivolous or vexatious complaints
37. 27Penalties
38. 27AAppeal against order passed under section 27
39. 28Protection of action taken in good faith
40. 28AService of notice, etc
41. 29Power to remove difficulties
42. 29AVacancies or defects in appointment not to invalidate orders
43. 30Power to make rules
44. 30APower of the National Commission to make regulations
45. 31Rules and regulations to be laid before each House of Parliament

Rules made under this Act

1 set of Rules. India Code publishes Rules as a record and a document rather than as text, so these are indexed here and not reproduced. All Rules.

• Uttarakhand Consumer Protection (Salary, allowances and conditions of service of President and Members of the State Commission and District Commission) Rules, 20202020

Provenance. Read from the Government's own scanned gazette with Azure Document Intelligence, then split into sections by their numbering. India Code publishes no text for this Act. The scan itself is mirrored into our own storage and served at /scan/6583b6a4-2736-4795-9346-a36e50327afd.pdf, so the reading here can be checked against the page it came from without depending on India Code's own copy staying where it is (it was at https://indiacode.gov.in/server/api/core/bitstreams/576915bc-cf55-443e-afbe-8d3e66e269f3/content).

Source and method. Compiled from the enactments of Parliament and of the State legislatures as published on India Code, and republished together with commentary and other original matter under section 52(1)(q)(ii) of the Copyright Act, 1957. Structured, cross-referenced and maintained by eCourtsIndia. Every one of the 45 sections of this Act has its own page. This page is not a substitute for legal advice.