Measures for users
Section 28 of the Telecommunications Act, 2023 deals with measures for users. For the purposes of this section, specified message means any message offering, advertising or promoting goods, services, interest in property, business opportunity, employment opportunity or investment opportunity, whether or not--- (a) the goods, services, interest, or opportunity are real; The Act was enacted on 24 Dec 2023.
(1) For the purposes of this section, specified message means any message offering, advertising or promoting goods, services, interest in property, business opportunity, employment opportunity or investment opportunity, whether or not---
(a) the goods, services, interest, or opportunity are real; or
(b) it is lawful to acquire such goods, services, property, interest or take up the opportunity.
(2) The Central Government may by rules provide for measures for protection of users, in consonance with any regulations notified by the Telecom Regulatory Authority of India from time to time, including measures such as---
(a) the prior consent of users for receiving certain specified messages or class of specified messages;
(b) the preparation and maintenance of one or more registers, to be called as "Do Not Disturb" register, to ensure that users do not receive specified messages or class of specified messages without prior consent; or
(c) the mechanism to enable users to report any malware or specified messages received in contravention of this section.
(3) An authorised entity providing telecommunication services shall establish an online mechanism to enable users to register any grievance pertaining to the telecommunication service, and redressal of such grievances, in such manner as may be prescribed.
Section 28, The Telecommunications Act, 2023 (Act 44 of 2023).
Cross-references
Extracted from the operative text of the enactments themselves. Every destination below exists in our corpus.
Referred to by 1
Questions about Section 28
What does Section 28 of the Telecommunications Act deal with?
Section 28 of the Telecommunications Act is headed "Measures for users". For the purposes of this section, specified message means any message offering, advertising or promoting goods, services, interest in property, business opportunity, employment opportunity or investment opportunity, whether or not--- (a) the goods, services, interest, or opportunity are real;
How do I find court cases under Section 28 of the Telecommunications Act?
In judgments and charge sheets this section is written several ways, and each form finds a different set of orders. These search the full text of every order eCourtsIndia holds, best matches first: Telecommunications Act 2023 28, section 28 Telecommunications Act 2023, section 28 of the Telecommunications Act. Each opens the full list of orders on eCourtsIndia, where it can be narrowed by court, year and outcome.
What should I read with Section 28 of the Telecommunications Act, and has it changed?
1 other provision in this corpus refers back to it.
When was Section 28 of the Telecommunications Act enacted?
Section 28 of the Telecommunications Act, cited as Telecommunications Act 2023 28, was enacted on 24 Dec 2023 as Act 44 of 2023. It is in force as at the date shown on this page.
Other sections of this Act
- 56. Power of Central Government to make rules1016 words
- 59. Amendment to Act 24 of 1997827 words
- 2. Definitions497 words
- 42. General provisions relating to offences476 words
- 3. Authorisation452 words
- 20. Provisions for public emergency or public safety390 words
Source and method. Compiled from the enactments of Parliament and of the State legislatures as published on India Code, and republished together with commentary and other original matter under section 52(1)(q)(ii) of the Copyright Act, 1957. Structured, cross-referenced and maintained by eCourtsIndia. Text as in force on 16 Oct 2026. This page is not a substitute for legal advice.