Dispute resolution mechanism to redress user grievances

Q: When was Section 30 of the Telecommunications Act enacted?

Section 30 of the Telecommunications Act, cited as Telecommunications Act 2023 30, was enacted on 24 Dec 2023 as Act 44 of 2023. It is in force as at the date shown on this page.

In force Act 44 of 2023 As on 19 Oct 2026

Act 44 of 2023 Ministry Communications Enacted 24 Dec 2023 Cited by 1 provision

Section 30 of the Telecommunications Act, 2023 deals with dispute resolution mechanism to redress user grievances. The Central Government may establish or approve one or more online dispute resolution mechanisms for the resolution of disputes between users and authorised entities providing telecommunication services. The Act was enacted on 24 Dec 2023.

(1) The Central Government may establish or approve one or more online dispute resolution mechanisms for the resolution of disputes between users and authorised entities providing telecommunication services.
(2) Every authorised entity providing telecommunication services shall participate in the dispute resolution mechanism established under sub-section (1), and shall comply with such terms and conditions of participation in such mechanism as may be prescribed.
(3) This section shall not affect the rights of consumers under the Consumer Protection Act, 2019 (35 of 2019).
Section 30, The Telecommunications Act, 2023 (Act 44 of 2023).

Cross-references

Extracted from the operative text of the enactments themselves. Every destination below exists in our corpus.

Referred to by 1

s. 56 Power of Central Government to make rules

Questions about Section 30

What does Section 30 of the Telecommunications Act deal with?

Section 30 of the Telecommunications Act is headed "Dispute resolution mechanism to redress user grievances". The Central Government may establish or approve one or more online dispute resolution mechanisms for the resolution of disputes between users and authorised entities providing telecommunication services.

How do I find court cases under Section 30 of the Telecommunications Act?

In judgments and charge sheets this section is written several ways, and each form finds a different set of orders. These search the full text of every order eCourtsIndia holds, best matches first: Telecommunications Act 2023 30, section 30 Telecommunications Act 2023, section 30 of the Telecommunications Act. Each opens the full list of orders on eCourtsIndia, where it can be narrowed by court, year and outcome.

What should I read with Section 30 of the Telecommunications Act, and has it changed?

1 other provision in this corpus refers back to it.

When was Section 30 of the Telecommunications Act enacted?

Section 30 of the Telecommunications Act, cited as Telecommunications Act 2023 30, was enacted on 24 Dec 2023 as Act 44 of 2023. It is in force as at the date shown on this page.

Other sections of this Act

56. Power of Central Government to make rules1016 words
59. Amendment to Act 24 of 1997827 words
2. Definitions497 words
42. General provisions relating to offences476 words
3. Authorisation452 words
20. Provisions for public emergency or public safety390 words

Source and method. Compiled from the enactments of Parliament and of the State legislatures as published on India Code, and republished together with commentary and other original matter under section 52(1)(q)(ii) of the Copyright Act, 1957. Structured, cross-referenced and maintained by eCourtsIndia. Text as in force on 19 Oct 2026. This page is not a substitute for legal advice.