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Section102
The Consumer Protection Act, 2019

Power of State Government to make rules

In force Act 35 of 2019 As on 15 Oct 2026

Act 35 of 2019 Ministry Consumer Affairs, Food and Public Distribution Enacted 09 Aug 2019 Instruments 3

Commencement. 24th July, 2020.-- S. 2 clauses (4), (13), (14), (16), (40), s. 10 to 27 (both inclusive), sub-clause (iv) of clause (a) of sub-section (1) of section 58, s. 88, 89, 92 and 93, 94, 96, 97 and 99, clause (f) to (m) of sub-section 2 and clauses (zg), (zh) and (zi) of sub-section 2 of s. 101, 104, vide notification No. S.O. 2421(E), dated 23rd July 2020, see Gazette of India, Extraordinary, Part II, sec. 3(ii).

Section 102 of the Consumer Protection Act, 2019 deals with power of State Government to make rules. The State Governments may, by notification, make rules for carrying out the provisions of this Act: Provided that the Central Government may, frame model rules in respect of all or any of the matters with respect to which the State Government may make rules under this section, and where any such mod The Act was enacted on 09 Aug 2019.

(1) The State Governments may, by notification, make rules for carrying out the provisions of this Act:

Provided that the Central Government may, frame model rules in respect of all or any of the matters with respect to which the State Government may make rules under this section, and where any such model rules have been framed in respect of any such matter, they shall apply to the State until the rules in respect of that matter is made by the State Government and while making any such rules, so far as is practicable, they shall conform to such model rules.

(2) In particular, and without prejudice to the generality of the foregoing power, such rules may provide for all or any of the following matters, namely:--

(a) the other class or classes of persons including public utility entities under clause (19) of section 2;

(b) the contest, lottery, game of chance or skill which are to be exempted under item (b) of sub-clause (iii) of clause (47) of section 2;

(c) the number of other official or non-official members of the State Council under clause (b) of sub-section (2) of section 6;

(d) the time and place of meeting of the State Council and the procedure for the transaction of its business under sub-section (4) of section 6;

(e) the number of other official and non-official members of District Council under clause (b) of sub-section (2) of section 8;

(f) the time and place of meeting of the District Council and procedure for the transaction of its business under sub-section (4) of section 8;

(g) the number of members of the District Commission under clause (b) of sub-section (2) of section 28;

(h) the salaries and allowances payable to, and other terms and conditions of service of, the President and members of the District Commission under section 30;

(i) the salaries and allowances payable to, and other terms and conditions of service of, the officers and other employees of the District Commission under sub-section (3) of section 33;

(j) the manner of authentication of goods sampled by the State Commission and the District Commission under clause (c) of sub-section (2) of section 38;

(k) the manner of depositing fifty per cent. of the amount before filing appeal under second proviso to section 41;

(l) the number of members of the State Commission under sub-section (3) of section 42;

(m) the salaries and allowances payable to, and other terms and conditions of service of, the President and members of the State Commission under section 44;

(n) the salaries and allowances payable to, and other terms and conditions of service of, the officers and other employees of the State Commission under sub-section (3) of section 46;

(o) the form in which the State Commission shall furnish information to the State Government under sub-section (5) of section 70;

(p) the persons in the consumer mediation cell under sub-section (3) of section 74;

(q) any other matter which is to be, or may be prescribed, or in respect of which provisions are to be, or may be, made by rules.

Section 102, The Consumer Protection Act, 2019 (Act 35 of 2019).

Cross-references

Extracted from the operative text of the enactments themselves. Every destination below exists in our corpus.

This section refers to

  1. s. 2 Definitions
  2. s. 6 State Consumer Protection Councils
  3. s. 8 District Consumer Protection Council
  4. s. 28 Establishment of District Consumer Disputes Redressal Commission
  5. s. 30 Salaries, allowances and other terms and conditions of service of President and members of District Commission
  6. s. 33 Officers and other employees of District Commission
  7. s. 38 Procedure on admission of complaint
  8. s. 41 Appeal against order of District Commission
  9. s. 42 Establishment of State Consumer Disputes Redressal Commission
  10. s. 44 Salaries, allowances and other terms and conditions of service of President and members of State Commission
  11. s. 46 Officers and employees of State Commission
  12. s. 70 Administrative control
  13. s. 74 Establishment of consumer mediation cell

Made under this section, and citing it

3 instruments state that it was made under this provision — the power to make it comes from here, so a change to any of them changes what this section requires in practice. Newest first.

All subordinate legislation

Questions about Section 102

What does Section 102 of the Consumer Protection Act deal with?

Section 102 of the Consumer Protection Act is headed "Power of State Government to make rules". The State Governments may, by notification, make rules for carrying out the provisions of this Act: Provided that the Central Government may, frame model rules in respect of all or any of the matters with respect to which the State Government may make rules under this section, and where any such mod

How do I find court cases under Section 102 of the Consumer Protection Act?

In judgments and charge sheets this section is written several ways, and each form finds a different set of orders. These search the full text of every order eCourtsIndia holds, best matches first: Consumer Protection Act 102, section 102 Consumer Protection Act, section 102 of the Consumer Protection Act. People searching for it also type section 102 of consumer protection act 2019. Each opens the full list of orders on eCourtsIndia, where it can be narrowed by court, year and outcome.

What should I read with Section 102 of the Consumer Protection Act, and has it changed?

Its own text turns on section 2 (Definitions), section 6 (State Consumer Protection Councils), section 8 (District Consumer Protection Council), section 28 (Establishment of District Consumer Disputes Redressal Commission), and on 9 further provisions, so none of them can safely be read on its own. The rules and notifications made under it are where it actually bites, and there are 3: most recently Maharashtra Consumer Protection (State and District Consumer Protection Council) Rules, 2022 (2022), then Rajasthan Consumer Protection (Salary, Allowances and Conditions of Service of the President and Members of the State Commission and District Commission) Rules, 2021. (2021), and 1 more.

When was Section 102 of the Consumer Protection Act enacted?

Section 102 of the Consumer Protection Act, cited as Consumer Protection Act 102, was enacted on 09 Aug 2019 as Act 35 of 2019. It is in force as at the date shown on this page.

Other sections of this Act

Source and method. Compiled from the enactments of Parliament and of the State legislatures as published on India Code, and republished together with commentary and other original matter under section 52(1)(q)(ii) of the Copyright Act, 1957. Structured, cross-referenced and maintained by eCourtsIndia. Text as in force on 15 Oct 2026. This page is not a substitute for legal advice.