Establishment of District Consumer Disputes Redressal Commission
Commencement. 24th July, 2020.-- S. 2 clauses (4), (13), (14), (16), (40), s. 10 to 27 (both inclusive), sub-clause (iv) of clause (a) of sub-section (1) of section 58, s. 88, 89, 92 and 93, 94, 96, 97 and 99, clause (f) to (m) of sub-section 2 and clauses (zg), (zh) and (zi) of sub-section 2 of s. 101, 104, vide notification No. S.O. 2421(E), dated 23rd July 2020, see Gazette of India, Extraordinary, Part II, sec. 3(ii).
Section 28 of the Consumer Protection Act, 2019 deals with establishment of District Consumer Disputes Redressal Commission. The State Government shall, by notification, establish a District Consumer Disputes Redressal Commission, to be known as the District Commission, in each district of the State: Provided that the State Government may, if it deems fit, establish more than one District Commission in a district. The Act was enacted on 09 Aug 2019.
(1) The State Government shall, by notification, establish a District Consumer Disputes Redressal Commission, to be known as the District Commission, in each district of the State:
Provided that the State Government may, if it deems fit, establish more than one District Commission in a district.
(2) Each District Commission shall consist of--
(a) a President; and
(b) not less than two and not more than such number of members as may be prescribed, in consultation with the Central Government.
Section 28, The Consumer Protection Act, 2019 (Act 35 of 2019).
Cross-references
Extracted from the operative text of the enactments themselves. Every destination below exists in our corpus.
Referred to by 2
Related judgements & precedents
These are some judgments that construed this section, and hold precedence value. They hold authority on how to read, interpret and use this section.
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Datta Ranba Adode vs The State of Maharashtra Thr Secretary
Court's Decision & Legal Precedent
Treating section 28 as a legislative mandate rather than an enabling power, the Court required the State to explain why, ten years after Palghar district was formed, no District Consumer Disputes Redressal Commission had been notified there; on the State notifying the Commission during the proceedings, it directed that the Commission be made functional within four weeks and a compliance report filed.
On this section: Enforces the obligation in section 28(1) that the State Government establish a District Commission in each district by notification, and treats non-notification as a failure of the statutory mandate correctable by mandamus.
The holding above is the ratio decidendi as extracted from the judgment by eCourts India, reproduced unaltered — it is a rendering of the court's reasoning, not a substitute for its words. Read the order itself before relying on it.
Made under this section, and citing it
1 instrument states that it was made under this provision — the power to make it comes from here, so a change to any of them changes what this section requires in practice. Newest first.
Another 2 instruments name this provision in its title or its text without being made under it.
Questions about Section 28
What have the courts held on Section 28 of the Consumer Protection Act?
Datta Ranba Adode vs The State of Maharashtra Thr Secretary (13 Feb 2025) is the leading judgment on this section among those set out below: Enforces the obligation in section 28(1) that the State Government establish a District Commission in each district by notification, and treats non-notification as a failure of the statutory mandate correctable by mandamus.
How do I find court cases under Section 28 of the Consumer Protection Act?
In judgments and charge sheets this section is written several ways, and each form finds a different set of orders. These search the full text of every order eCourtsIndia holds, best matches first: Consumer Protection Act 28, section 28 Consumer Protection Act, section 28 of the Consumer Protection Act. People searching for it also type consumer protection act 28 december 2021. Each opens the full list of orders on eCourtsIndia, where it can be narrowed by court, year and outcome. 1 reported judgment on this section is set out on this page, beginning with Datta Ranba Adode vs The State of Maharashtra Thr Secretary (13 Feb 2025).
What should I read with Section 28 of the Consumer Protection Act, and has it changed?
2 other provisions in this corpus refer back to it. The rules and notifications made under it are where it actually bites, and there is one: most recently Notification regarding setting up of Additional District Consumer Disputes Redressal Commission in District Raipur. (2021).
When was Section 28 of the Consumer Protection Act enacted?
Section 28 of the Consumer Protection Act, cited as Consumer Protection Act 28, was enacted on 09 Aug 2019 as Act 35 of 2019. It is in force as at the date shown on this page.
Other sections of this Act
- 2. Definitions3979 words
- 38. Procedure on admission of complaint1381 words
- 101. Power of Central Government to make rules916 words
- 39. Findings of District Commission553 words
- 102. Power of State Government to make rules517 words
- 47. Jurisdiction of State Commission493 words
Source and method. Compiled from the enactments of Parliament and of the State legislatures as published on India Code, and republished together with commentary and other original matter under section 52(1)(q)(ii) of the Copyright Act, 1957. Structured, cross-referenced and maintained by eCourtsIndia. Text as in force on 14 Oct 2026. This page is not a substitute for legal advice.