Complaints to authorities
Commencement. 24th July, 2020.-- S. 2 clauses (4), (13), (14), (16), (40), s. 10 to 27 (both inclusive), sub-clause (iv) of clause (a) of sub-section (1) of section 58, s. 88, 89, 92 and 93, 94, 96, 97 and 99, clause (f) to (m) of sub-section 2 and clauses (zg), (zh) and (zi) of sub-section 2 of s. 101, 104, vide notification No. S.O. 2421(E), dated 23rd July 2020, see Gazette of India, Extraordinary, Part II, sec. 3(ii).
Section 17 of the Consumer Protection Act, 2019 deals with complaints to authorities. A complaint relating to violation of consumer rights or unfair trade practices or false or misleading advertisements which are prejudicial to the interests of consumers as a class, may be forwarded either in writing or in electronic mode, to any one of the authorities, namely, the District Collector The Act was enacted on 09 Aug 2019.
A complaint relating to violation of consumer rights or unfair trade practices or false or misleading advertisements which are prejudicial to the interests of consumers as a class, may be forwarded either in writing or in electronic mode, to any one of the authorities, namely, the District Collector or the Commissioner of regional office or the Central Authority.
Section 17, The Consumer Protection Act, 2019 (Act 35 of 2019).
Judgments citing this section
These may be obiter dicta or a precedent, for you to study. These are the judgments where this section is quoted.
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… The Respondent No.2 on the basis of the said documents, entered into the sale agreements with the respondents – complainants for the units in question. 3. The respondents – complainants filed the complaints before the State Commission' under Section 17 of the Consumer Protection Act, 1986 against the present appellants and Respondent No.2 seeking inter alia the declaration that the present appellants and the Respondent No.2 were jointly and severally involved in the unfair trade practices and were guilty of deficiency in service, that they were jointly and …
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… The petitioner repudiated the theft claim vide letter dated 22.08.2013 and the fire claim was closed on account of nonsubmission of documents by the complainant. - 7. On 03.06.2013, the complainant aggrieved by the inaction on the part of the petitioner approached the SCDRC, Delhi under Section 17 of the Consumer Protection Act, 1986 (for short, 'the Act 1986'), by way of Complaint No. 357/2013. He prayed for his claim of Rs. 49 lakh to be processed along with compensation of Rs. 20 lakh and interest at the rate the respondent Bank was charging from the complainant, with costs of the complaint. - 8. By order …
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… the question of maintainability of this writ petition under Article 226 of the Constitution of India is also raised, contending that if the petitioners are aggrieved by Ext.P4 order passed by the 3rd respondent Consumer Disputes Redressal Forum, they can avail the statutory remedy of appeal, as provided under Section 17 of the Consumer Protection Act. 6. Heard the learned counsel for the petitioners, the learned counsel for the 2nd respondent and also the learned Senior Government Pleader appearing for additional respondents 4 to 6. 7. The issue that arises for consideration in this writ petition is as to its maintainability …
Questions about Section 17
What does Section 17 of the Consumer Protection Act deal with?
Section 17 of the Consumer Protection Act is headed "Complaints to authorities". A complaint relating to violation of consumer rights or unfair trade practices or false or misleading advertisements which are prejudicial to the interests of consumers as a class, may be forwarded either in writing or in electronic mode, to any one of the authorities, namely, the District Collector
How do I find court cases under Section 17 of the Consumer Protection Act?
In judgments and charge sheets this section is written several ways, and each form finds a different set of orders. These search the full text of every order eCourtsIndia holds, best matches first: Consumer Protection Act 17, section 17 Consumer Protection Act, section 17 of the Consumer Protection Act. People searching for it also type consumer protection act 2019 section 17. Each opens the full list of orders on eCourtsIndia, where it can be narrowed by court, year and outcome.
When was Section 17 of the Consumer Protection Act enacted?
Section 17 of the Consumer Protection Act, cited as Consumer Protection Act 17, was enacted on 09 Aug 2019 as Act 35 of 2019. It is in force as at the date shown on this page.
Other sections of this Act
- 2. Definitions3979 words
- 38. Procedure on admission of complaint1381 words
- 101. Power of Central Government to make rules916 words
- 39. Findings of District Commission553 words
- 102. Power of State Government to make rules517 words
- 47. Jurisdiction of State Commission493 words
Source and method. Compiled from the enactments of Parliament and of the State legislatures as published on India Code, and republished together with commentary and other original matter under section 52(1)(q)(ii) of the Copyright Act, 1957. Structured, cross-referenced and maintained by eCourtsIndia. Text as in force on 15 Oct 2026. This page is not a substitute for legal advice.