Central Consumer Protection Council
Commencement. 24th July, 2020.-- S. 2 clauses (4), (13), (14), (16), (40), s. 10 to 27 (both inclusive), sub-clause (iv) of clause (a) of sub-section (1) of section 58, s. 88, 89, 92 and 93, 94, 96, 97 and 99, clause (f) to (m) of sub-section 2 and clauses (zg), (zh) and (zi) of sub-section 2 of s. 101, 104, vide notification No. S.O. 2421(E), dated 23rd July 2020, see Gazette of India, Extraordinary, Part II, sec. 3(ii).
Section 3 of the Consumer Protection Act, 2019 deals with central Consumer Protection Council. The Central Government shall, by notification, establish with effect from such date as it may specify in that notification, the Central Consumer Protection Council to be known as the Central Council. The Act was enacted on 09 Aug 2019.
(1) The Central Government shall, by notification, establish with effect from such date as it may specify in that notification, the Central Consumer Protection Council to be known as the Central Council.
(2) The Central Council shall be an advisory council and consist of the following members, namely:--
(a) the Minister-in-charge of the Department of Consumer Affairs in the Central Government, who shall be the Chairperson; and
(b) such number of other official or non-official members representing such interests as may be prescribed.
Section 3, The Consumer Protection Act, 2019 (Act 35 of 2019).
Cross-references
Extracted from the operative text of the enactments themselves. Every destination below exists in our corpus.
Referred to by 1
Related judgements & precedents
These are some judgments that construed this section, and hold precedence value. They hold authority on how to read, interpret and use this section.
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Rutu Mihir Panchal vs Union of India
Court's Decision & Legal Precedent
Rejecting an Article 14 challenge to the pecuniary jurisdiction scheme keyed to the consideration paid, the Court held the classification to be reasonable, but recorded the institutional void in the working of the consumer protection regime and the statutory duties and functions of the Central Consumer Protection Council and the Central Authority, directing a performance audit of the implementation of the 2019 Act.
On this section: It treats the advisory Central Council constituted under this section as part of the institutional machinery whose actual functioning the Court may examine, and ties the effectiveness of the Act's consumer-rights promotion to the Council and Authority discharging their statutory role.
The holding above is the ratio decidendi as extracted from the judgment by eCourts India, reproduced unaltered — it is a rendering of the court's reasoning, not a substitute for its words. Read the order itself before relying on it.
Judgments citing this section
These may be obiter dicta or a precedent, for you to study. These are the judgments where this section is quoted.
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… However, if he chooses to file a complaint in the first instance before the competent Consumer Forum, then he cannot be denied relief by invoking Section 8 of the Arbitration and Conciliation Act, 1996. Moreover, the plain language of Section 3 of the Consumer Protection Act makes it clear that the remedy available in that Act is in addition to and not in derogation of the provisions of any other law for the time being in force." Later, in a similar matter before this Court [Rosedale Developers Private Limited v. Aghore Bhattacharya and Others (2018) …
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… However, if he chooses to file a complaint in the first instance before the competent Consumer Forum, then he cannot be denied relief by invoking Section 8 of the Arbitration and Conciliation Act, 1996. Moreover, the plain language of Section 3 of the Consumer Protection Act makes it clear that the remedy available in that Act is in addition to and not in derogation of the provisions of any other law for the time being in force.‖ Subsequently, the judgments in Thirumurugan Cooperative Agricultural Society (Supra) and National Seeds were …
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… However, if he chooses to file a complaint in the first instance before the competent Consumer Forum, then he cannot be denied relief by invoking Section 8 of the Arbitration and Conciliation Act, 1996. Moreover, the plain language of Section 3 of the Consumer Protection Act makes it clear that the remedy available in that Act is in addition to and not in derogation of the provisions of any other law for the time being in force.‖ Subsequently, the judgments in Thirumurugan Cooperative Agricultural Society (Supra) and National Seeds were …
Made under this section, and citing it
1 instrument states that it was made under this provision — the power to make it comes from here, so a change to any of them changes what this section requires in practice. Newest first.
Questions about Section 3
What have the courts held on Section 3 of the Consumer Protection Act?
Rutu Mihir Panchal vs Union of India (29 Apr 2025) is the leading judgment on this section among those set out below: It treats the advisory Central Council constituted under this section as part of the institutional machinery whose actual functioning the Court may examine, and ties the effectiveness of the Act's consumer-rights promotion to the Council and Authority discharging their statutory role.
How do I find court cases under Section 3 of the Consumer Protection Act?
In judgments and charge sheets this section is written several ways, and each form finds a different set of orders. These search the full text of every order eCourtsIndia holds, best matches first: Consumer Protection Act 3, section 3 Consumer Protection Act, section 3 of the Consumer Protection Act. People searching for it also type consumer protection act 3 tier system. Each opens the full list of orders on eCourtsIndia, where it can be narrowed by court, year and outcome. 1 reported judgment on this section is set out on this page, beginning with Rutu Mihir Panchal vs Union of India (29 Apr 2025).
What should I read with Section 3 of the Consumer Protection Act, and has it changed?
1 other provision in this corpus refers back to it. The rules and notifications made under it are where it actually bites, and there is one: most recently TAMIL NADU CONSUMER PROTECTION RULES, 1988 (1988).
When was Section 3 of the Consumer Protection Act enacted?
Section 3 of the Consumer Protection Act, cited as Consumer Protection Act 3, was enacted on 09 Aug 2019 as Act 35 of 2019. It is in force as at the date shown on this page.
Other sections of this Act
- 2. Definitions3979 words
- 38. Procedure on admission of complaint1381 words
- 101. Power of Central Government to make rules916 words
- 39. Findings of District Commission553 words
- 102. Power of State Government to make rules517 words
- 47. Jurisdiction of State Commission493 words
Source and method. Compiled from the enactments of Parliament and of the State legislatures as published on India Code, and republished together with commentary and other original matter under section 52(1)(q)(ii) of the Copyright Act, 1957. Structured, cross-referenced and maintained by eCourtsIndia. Text as in force on 14 Oct 2026. This page is not a substitute for legal advice.