Establishment of Central Consumer Protection Authority
Commencement. 24th July, 2020.-- S. 2 clauses (4), (13), (14), (16), (40), s. 10 to 27 (both inclusive), sub-clause (iv) of clause (a) of sub-section (1) of section 58, s. 88, 89, 92 and 93, 94, 96, 97 and 99, clause (f) to (m) of sub-section 2 and clauses (zg), (zh) and (zi) of sub-section 2 of s. 101, 104, vide notification No. S.O. 2421(E), dated 23rd July 2020, see Gazette of India, Extraordinary, Part II, sec. 3(ii).
Section 10 of the Consumer Protection Act, 2019 deals with establishment of Central Consumer Protection Authority. The Central Government shall, by notification, establish with effect from such date as it may specify in that notification, a Central Consumer Protection Authority to be known as the Central Authority to regulate matters relating to violation of rights of consumers, unfair trade practices and false The Act was enacted on 09 Aug 2019.
(1) The Central Government shall, by notification, establish with effect from such date as it may specify in that notification, a Central Consumer Protection Authority to be known as the Central Authority to regulate matters relating to violation of rights of consumers, unfair trade practices and false or misleading advertisements which are prejudicial to the interests of public and consumers and to promote, protect and enforce the rights of consumers as a class.
(2) The Central Authority shall consist of a Chief Commissioner and such number of other Commissioners as may be prescribed, to be appointed by the Central Government to exercise the powers and discharge the functions under this Act.
(3) The headquarters of the Central Authority shall be at such place in the National Capital Region of Delhi, and it shall have regional and other offices in any other place in India as the Central Government may decide.
Section 10, The Consumer Protection Act, 2019 (Act 35 of 2019).
Cross-references
Extracted from the operative text of the enactments themselves. Every destination below exists in our corpus.
Related judgements & precedents
These are some judgments that construed this section, and hold precedence value. They hold authority on how to read, interpret and use this section.
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Rutu Mihir Panchal vs Union of India
Court's Decision & Legal Precedent
Rejecting an Article 14 challenge to the pecuniary jurisdiction scheme keyed to the consideration paid, the Court held the classification to be reasonable, but recorded the institutional void in the working of the consumer protection regime and the statutory duties and functions of the Central Consumer Protection Council and the Central Authority, directing a performance audit of the implementation of the 2019 Act.
On this section: It reads the Central Authority created by this section as a regulator with enforceable statutory duties over violations of consumer rights, unfair trade practices and misleading advertisements, whose non-functioning the Court will notice and require to be audited.
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Ola Electric Mobility Limited v. Central Consumer Protection Authority
Court's Decision & Legal Precedent
Challenging an investigating officer's document demand in a Central Consumer Protection Authority probe, Ola Electric argued officer incompetence. The Karnataka High Court accepted the Union's reliance on a Central Government notification under s.10(2) (and s.15(2)) empowering designated officers to discharge CCPA / Investigation Wing functions, held the communication was within investigative power after a s.19 preliminary-enquiry prima facie finding, and disposed of the writ while granting six weeks to furnish documents. Reputation concerns were addressed by ASGI assurance against public investigation announcements.
On this section: Court expressly treats the Central Government notification under s.10(2) as the statutory source empowering CCPA officers whose investigation communication was under challenge — locking the establishment/officer framework of s.10.
The holding above is the ratio decidendi as extracted from the judgment by eCourts India, reproduced unaltered — it is a rendering of the court's reasoning, not a substitute for its words. Read the order itself before relying on it.
Made under this section, and citing it
1 instrument states that it was made under this provision — the power to make it comes from here, so a change to any of them changes what this section requires in practice. Newest first.
Another 6 instruments name this provision in its title or its text without being made under it.
- The Tripura Consumer Protection (Appointment, Salary, Allowances and Conditions of Services of President and Members of the State Commission and District Forum) Rules 2018Rule 2019
- The Tamil Nadu Consumer Protection (Appointment, Salary, Allowances and conditions of service of president and members of the State Commission and District Forum) Rules,2018Rule 2018
- Lakshadweep Consumer Protection Rules, 1989Rule 1989
- TAMIL NADU CONSUMER PROTECTION RULES, 1988Rule 1988
- Consumer Protection Rule, 1987Rule 1987
- The Tripura Consumer Protection Rules 1987Rule 1987
Questions about Section 10
What have the courts held on Section 10 of the Consumer Protection Act?
Rutu Mihir Panchal vs Union of India (29 Apr 2025) is the leading judgment on this section among those set out below: It reads the Central Authority created by this section as a regulator with enforceable statutory duties over violations of consumer rights, unfair trade practices and misleading advertisements, whose non-functioning the Court will notice and require to be audited. Another 1 judgment on this section is set out below, 1 of them from the Supreme Court.
How do I find court cases under Section 10 of the Consumer Protection Act?
In judgments and charge sheets this section is written several ways, and each form finds a different set of orders. These search the full text of every order eCourtsIndia holds, best matches first: Consumer Protection Act 10, section 10 Consumer Protection Act, section 10 of the Consumer Protection Act. People searching for it also type consumer protection act 10 day cooling off period and consumer protection act 10 days. Each opens the full list of orders on eCourtsIndia, where it can be narrowed by court, year and outcome. 2 reported judgments on this section are set out on this page, beginning with Rutu Mihir Panchal vs Union of India (29 Apr 2025).
What should I read with Section 10 of the Consumer Protection Act, and has it changed?
3 other provisions in this corpus refer back to it. The rules and notifications made under it are where it actually bites, and there is one: most recently B P L Student Welfare Scholarship Technical Education Rules, 2007 (2007).
When was Section 10 of the Consumer Protection Act enacted?
Section 10 of the Consumer Protection Act, cited as Consumer Protection Act 10, was enacted on 09 Aug 2019 as Act 35 of 2019. It is in force as at the date shown on this page.
Other sections of this Act
- 2. Definitions3979 words
- 38. Procedure on admission of complaint1381 words
- 101. Power of Central Government to make rules916 words
- 39. Findings of District Commission553 words
- 102. Power of State Government to make rules517 words
- 47. Jurisdiction of State Commission493 words
Source and method. Compiled from the enactments of Parliament and of the State legislatures as published on India Code, and republished together with commentary and other original matter under section 52(1)(q)(ii) of the Copyright Act, 1957. Structured, cross-referenced and maintained by eCourtsIndia. Text as in force on 14 Oct 2026. This page is not a substitute for legal advice.