Appeal
Commencement. 24th July, 2020.-- S. 2 clauses (4), (13), (14), (16), (40), s. 10 to 27 (both inclusive), sub-clause (iv) of clause (a) of sub-section (1) of section 58, s. 88, 89, 92 and 93, 94, 96, 97 and 99, clause (f) to (m) of sub-section 2 and clauses (zg), (zh) and (zi) of sub-section 2 of s. 101, 104, vide notification No. S.O. 2421(E), dated 23rd July 2020, see Gazette of India, Extraordinary, Part II, sec. 3(ii).
Section 24 of the Consumer Protection Act, 2019 deals with appeal. A person aggrieved by any order passed by the Central Authority under sections 20 and 21 may file an appeal to the National Commission within a period of thirty days from the date of receipt of such order. The Act was enacted on 09 Aug 2019.
A person aggrieved by any order passed by the Central Authority under sections 20 and 21 may file an appeal to the National Commission within a period of thirty days from the date of receipt of such order.
Section 24, The Consumer Protection Act, 2019 (Act 35 of 2019).
Cross-references
Extracted from the operative text of the enactments themselves. Every destination below exists in our corpus.
Related judgements & precedents
These are some judgments that construed this section, and hold precedence value. They hold authority on how to read, interpret and use this section.
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Samruddhi CO Operative Housing Society LTD vs Mumbai Mahalaxmi Construction Pvt. LTD
Court's Decision & Legal Precedent
The failure of a builder to obtain an occupancy certificate for a residential property, when such obligation is imposed by law (MOFA) and contract, constitutes a continuing wrong under Section 22 of the Limitation Act 1963. Consequently, a complaint for compensation for consequential losses (such as excess property taxes and water charges) arising from this continuing wrong is not barred by limitation under Section 24A of the Consumer Protection Act 1986, even if filed years after the initial possession. The builder's failure to obtain the occupancy certificate amounts to deficiency in service under the Consumer Protection Act 1986, making the flat owners 'consumers' entitled to claim compensation for the financial burden imposed by this deficiency.
On this section: Limitation period for lodging complaints (two years from date of cause of action); central issue in determining whether complaint is barred by limitation
The holding above is the ratio decidendi as extracted from the judgment by eCourts India, reproduced unaltered — it is a rendering of the court's reasoning, not a substitute for its words. Read the order itself before relying on it.
Judgments citing this section
These may be obiter dicta or a precedent, for you to study. These are the judgments where this section is quoted.
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… Central Government within a period of three months from today in order to effectuate the power of administrative control vested in the National Commission over the State Commissions under Section 24-B(1)( iii ) and in respect of the administrative control of the State Commissions over the District Fora in terms of Section 24-B(2) as explained in this judgment to effectively implement the objects and purposes of the Consumer Protection Act, 1986. " - 43. Thus, this Court was pleased to hold that it would only be just and fair to ensure uniformity by way of a common set of rules applicable to the Consumer fora in all the States. …
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… Central Government within a period of three months from today in order to effectuate the power of administrative control vested in the National Commission over the State Commissions under Section 24-B(1)( iii ) and in respect of the administrative control of the State Commissions over the District Fora in terms of Section 24-B(2) as explained in this judgment to effectively implement the objects and purposes of the Consumer Protection Act, 1986. " - 43. Thus, this Court was pleased to hold that it would only be just and fair to ensure uniformity by way of a common set of rules applicable to the Consumer fora in all the States. …
Questions about Section 24
What have the courts held on Section 24 of the Consumer Protection Act?
Samruddhi CO Operative Housing Society LTD vs Mumbai Mahalaxmi Construction Pvt. LTD (11 Jan 2022) is the leading judgment on this section among those set out below: Limitation period for lodging complaints (two years from date of cause of action); central issue in determining whether complaint is barred by limitation.
How do I find court cases under Section 24 of the Consumer Protection Act?
In judgments and charge sheets this section is written several ways, and each form finds a different set of orders. These search the full text of every order eCourtsIndia holds, best matches first: Consumer Protection Act 24, section 24 Consumer Protection Act, section 24 of the Consumer Protection Act. People searching for it also type consumer protection act 24 december 1986 and consumer protection act 24a. Each opens the full list of orders on eCourtsIndia, where it can be narrowed by court, year and outcome. 1 reported judgment on this section is set out on this page, beginning with Samruddhi CO Operative Housing Society LTD vs Mumbai Mahalaxmi Construction Pvt. LTD (11 Jan 2022).
What should I read with Section 24 of the Consumer Protection Act, and has it changed?
Its own text turns on section 20 (Power of Central Authority to recall goods, etc), section 21 (Power of Central Authority to issue directions and penalties against false or misleading advertisements), so none of them can safely be read on its own.
When was Section 24 of the Consumer Protection Act enacted?
Section 24 of the Consumer Protection Act, cited as Consumer Protection Act 24, was enacted on 09 Aug 2019 as Act 35 of 2019. It is in force as at the date shown on this page.
Other sections of this Act
- 2. Definitions3979 words
- 38. Procedure on admission of complaint1381 words
- 101. Power of Central Government to make rules916 words
- 39. Findings of District Commission553 words
- 102. Power of State Government to make rules517 words
- 47. Jurisdiction of State Commission493 words
Source and method. Compiled from the enactments of Parliament and of the State legislatures as published on India Code, and republished together with commentary and other original matter under section 52(1)(q)(ii) of the Copyright Act, 1957. Structured, cross-referenced and maintained by eCourtsIndia. Text as in force on 15 Oct 2026. This page is not a substitute for legal advice.